ROOMS DIVISION OPERATIONS DEPARTMENT

Rooms Division Operations Department

[name of the Institute]

Rooms Division Operations Department

Introduction

Rooms division plays a vital role in working process of various organizations especially hospital, hotel and various others. This department plays a vital role because it is the first department that comes in contact with the guests at the hotel or patients and at the hospital or at various other places, thus it contributes towards the overall profit and ultimately the whole revenue. This essay focuses on the role of rooms division with in the hospitality operations management. Furthermore, it also discusses the operational elements that includes the rooms division and how does the management deploy them for the maximization of occupancy as well as rooms revenue.

Description

Services provided by the rooms division

Services provided by the rooms division are of worth importance for any organization because it affects the overall performance of the organization. Services provided by the rooms division are always monitored high with expertise (Jones et al., 2006, p. 329-340). The services provided by the rooms division usually includes accommodation services, front office services, legal and statutory requirements and at several important hospitality businesses including hospitals, university campus, hotel, restaurant with rooms and several others.

Accommodation Services

Accommodation services vary with their field of application, for example there are several differences between the accommodation services provided by the hotel with those of hospital or educational institution. This essay mainly focuses on the rules and responsibilities of the hospital accommodation. These activities involves:

Controlling as well as budgeting of finances

Accommodation availability planning for medical staff and nursing (hospitals) or for conference delegates and students (educational institution)

Maintenance management and arrangement of the repairs of the facilities

Supervision of the cleaning work staff and also the guaranteeing of the maintenance of the standards (Dunn, & Brooks, 1990, p. 80-90)

Guaranteeing the smooth operation of the accommodation facilities, also involving the well-being and safety of the nursing staff or the students.

It also involves certain activities related to the refurbishment and building of residential accommodation.

Accommodation managers may be included in some commonsense or active work relying upon the stronghold, yet their part is for the most part supervisory, with individuals administration constituting a noteworthy extent of their part. Progressively, they are obliged to administer staff utilized by foremen, rather than in-house groups, and thusly need to have the ability to handle fast staff turnover and guarantee all new staff are completely mindful of strategies and techniques.

Accommodation services of a hospital includes:

Guaranteeing that the accommodation is well maintained, clean as well as presented attractively

Budget controlling, stock levels management and supplies ordering

Linking with the reception services in order to coordinate the accommodation allocation

Communicating and liaising with various departments within the framework, example conferences or various others

Planning and scheduling of employee rotas and other related tasks

Arrangement of linen and laundry supplies and various other tasks

Front office services

Recognized as the center point or nerve focus of the hotel. It is the branch that makes an early introduction on the guest and the particular case that the guest depends on all around his ...