RISK AND QUALITY MANAGEMENT

Risk and Quality Management

Risk and Quality Management

Introduction

The role of a healthcare professional in patient compliance comes from what you can do as the patient's (client's) mentor, to make sure they understand all the information that is given to them. There are many ways that you as the healthcare professional can do that may actually contribute to noncompliance of your patient. For example, 1) not building that bond with your patient giving them the confidence to want to follow through with their treatment recommendations, 2) giving a lack of adequate information, with detailed explanations and pictures if needed to help them better understand, 3) lack of education on the healthcare professionals part to have the ability to answer any and all questions patients may have, so you as the professional can give the correct answers, to build that confidence in the patient even more.

Risk management is important within an organization because it helps to reduce and identify the risks that threaten the both the company and the employees. Risk management is also important because it's used to protect assets within the company from potential losses. According to the text “the purpose of a health care risk management program is to protect the organization against risks associated with accidental losses, regardless of the cause. One of the building blocks of an effective program is sufficient scope to cover all potential sources of risk. Although many risk management professional's focus on the medical professional liability aspects of health care risk management, the discipline extends into many other areas that are equally important to the survival of the modern health care organization.” (Carroll 2009)

There are many benefits gained by implementing a risk management program for example security, less obligation, and saving of treasured assets. Unfortunately, a successful risk management practice cannot abolish all risks. Some of the challenges that may about when attempting a buy-in and support from staff are getting the employees to follow the risk management program with no issues. Getting employees prepared for the new changes that must be followed. I believe one of the largest barriers to implementing a risk-management program is inertia, which manifest though employees not wanting to conform and adapt to the new practices implemented. I think one of the best ways to overcome some of these barriers is through incentives. Incentives increase employee motivation and productivity it will also create harmony when implementing new things.

Discussion

Health care institutions are the centers for different kind of healthcare services, so when patients and their families come for check-ups, surgeries, acute hospitalizations, tests, minor procedures, etc. they expect quality care and positive outcomes. Issues come up when patients' expected outcomes are not realized due to one reason or another. Factors that may prevent positive outcomes in patient care may be quality management issues or risk management issues. Before a full introduction and analysis of risk management in my place, one has to understand quality management and risk ...