Reverse Logistics

Reverse Logistics

Introduction

Reverse logistics deals with the issues arising in the management of the supply chain of material moving from the user or consumer to the manufacturer or to collection points for reuse, recycling or possibly destroyed. Other authors include in the theoretical definition of reverse logistics stage rigging and process materials for reuse or disposal in an environmentally friendly.

Reverse logistics includes a variety of operations and the management of excess material inventory (surplus stocks), the return of purchases from suppliers, the recovery of packaging, product returns of appliances, electronics and information technology (so-called white goods , brown line and gray line ) or sometimes waste management. Moreover, the term reverse logistics should not be confused with the green logistics, which is the processes that aim to reduce or minimize the environmental impact of the activities of the logistics and reverse logistics, so the green logistics can address issues such as measurement of energy consumption or eco-design of packaging that are not addressed by the reverse logistics. Another related concept related to reverse logistics is the management of returns (return management), part of whose activities are covered or affecting reverse logistics company. The purpose of this paper is to determine how reverse logistics capabilities impact the relationship between antecedents (customer and firm related) and the reverse logistics strategies.

The paper first extensively explores the significance and drivers of reverse logistics. Moving further, the paper explores the relationships between customer orientation, customer opportunism, resource commitments, contractual arrangements, and reverse logistics channels. The paper also determines how reverse logistics capabilities mediate these relationships.

Discussion

According to the definition of Reverse Logistics Council in 2002, Return Logistics is the process of collecting, handling and transport of goods from points of normal intended use to other points with the aim of recovering value or otherwise unusable promote appropriate obsolete product. The main reasons leading to the generation of return flows are:

Economic: in today's market is the rapid obsolescence of products and consolidated view of the physical product as part of customer service makes it necessary to re-use of materials that compose and

Environmental recovery activities and disposal of products being returned reduce the environmental impact generated by the reverse flow and contribute to a greater rationalization of economic resources. This is the main reason why the new European laws require manufacturers to deal with the "return" of the goods by the consumer.

Today the issue of logistics is an important issue that companies create specific areas for treatment, it has developed over time and is now a key issue in the constant struggle to be a company the first world. Previously it was only logistics, have the product just in the right place at the right time at the lowest cost possible, at present these seemingly simple activities have been redefined and are now a whole process. Logistics has many meanings; one of them is responsible for the distribution efficiency of products of a particular company at a lower cost and excellent service to the ...