Resource Risk

Resource Risk

Case background

Briagrove is an MNC having offices located all through the globe. This requires the communication of multiple applications and systems. For the fact that multiple systems are dependent on each other, the variations in the platforms as well as the system must be considered meticulously. The project has been to establish the basis for the learning library of the organization, encompassing a learning platform for online courses and training along with a computer-based training. The plan has been devised for the project and has been approved by the CLT team. A system failure is occurring due to unknown software, which is installed by many of the management personnel on their computers. The failure has brought down the systems and is impacting the organizational network in an adverse manner.

Case Questions

How do you handle the situation?

What plans and measures will you put in place?

What could have been preventative measures to reduce these risks?

Resolution

The first and the foremost step in such a situation must be to carry out a 360º analysis of the situation that has occurred. The facts must be discovered along with the ones contributing to the crisis situation, and the landscape requires being comprehended that is being employed for the order of developing an effectual strategy for failure or crisis communication. Establishing the scale of failure would definitely and eventually establish the response. For the order of acquiring some control of the situation, a proactive response would be required rather than a reactive one. If it is certain that an issue is looming, a dialogue must be initiated prior to its breakage; there is an enhanced prospect for dealing with it independently.

Analysis of a system Failure

The most crucial effect or consequence of a systems failure is that the main systems become inaccessible by the employees in the contemporary as well as usual manner. Hence a system failure may be marked as the inaccessibility of major data or programs, irrespective of the reason for which they are inaccessible. The error in the software mentioned in the case study might have occurred for a number of reasons. It may be because the software was not developed appropriately or proficiently in the first place. The individuals responsible for the software development were not adequately skilled or trained so as to execute the entire phases of software development so as to run the software without error. It may also be because the software that as developed and employed in the system was new and was not tested before.

It is usually preferred that tested software is employed in a project for the fact that its risks are already known, its testing and implementation methods are recognized, and the people responsible for its development and implementation are usually skilled appropriately. The OS of a server that hosts the major data or programs could be corrupted thus causing the server not to boot up. Root-kits and computer viruses are two possible means by which the operating system of the server might be ...