RESEARCH PROPOSAL

Measuring Customer Satisfaction: Does It Matter in Organization?



Measuring Customer Satisfaction: Does It Matter in Organization?

Introduction

Research proposals are documents prepared for two primary purposes: to help researchers articulate their plans for research and to convince others (e.g., funders, colleagues, supervisors) that the plan for a research study is sound. In essence, then, the research proposal is a plan for intended research. I wish to write research proposal on “Measuring Customer Satisfaction: Does It Matter in Organization?”

1- What Is the Focusing Question?

The focusing question of the paper is to analyze the customer satisfaction in the context of service organization and the ...