Removing Issues from a Healthcare Setting

Table of Content

Issues Paper on University of Pennsylvania Hospital3

Issues Being Faced4

The Environment5

Nutritious Food5

Caring Support Staff5

Safety6

Alternatives to Resolving Issues6

The Environment7

Nutritious Food7

Caring Support Staff7

Safety8

Justification of Solutions8

Conclusion9

References10

Removing Issues from a Healthcare Setting

Issues Paper on University of Pennsylvania Hospital

University of Pennsylvania Hospital is considered one of the best hospitals in Philadelphia. Composed of some renowned healthcare facilities, this hospital has the capability to provide treatment to thousands of patients on a daily basis.

The hospital has one of the most dedicated staff in the United States along with the best technology in order to provide quality healthcare services to its patients. From special care to newborns, to complex surgery, it delivers an excellent service to every patient.

Research shows that University of Pennsylvania Hospital has some of the best surgeons in the region. This year the number of doctors from this hospital voted as best doctors in the United States were more compared to previous years. From minor illness to major issues, this hospital is capable of handling all issues effectively because of its research team which continuously comes up with new therapies to cure various diseases.

In 2011, 37,849 patients were admitted while 1,405,490 outpatients visited this university hospital. The primary function of the hospital is medical and surgery as it accounts for more than half of the bed usage. As of June 2011, there were 814 licensed beds available in the university hospital and 1714 total beds in the hospitals network (www.uphs.upenn.edu).

Although its revenue stood at almost $3 billion in 2008, its net income was around $300 million. Expenses increased slightly due to an increase in workforce but it is normal when compared to the additional revenue earned. Due to its large workforce, about 90% of the expenses include employee salary and supplies expenses (Annual report, 2008).

The size of University of Pennsylvania Hospital can be judged by the number of its employees. With over 6000 employees, no doubt this university hospital is one of the largest in the region. If you add the total of all the employees its network, it totals over 21,000; thus, it can be considered as one of the largest healthcare networks in the world. Some of the most common services provided to patients are transfusions, laboratory, radioisotopes services, blood bank, x-ray procedures, electrocardiogram, therapy treatments, and several others. It is recognized internationally for its services that are truly outstanding. Apart from providing quality service to the city area, this hospital also offers its specialized healthcare service to neighboring communities (www.uphs.upenn.edu).

Patients who visit this hospital are usually very satisfied with its services and suggest this hospital to their friends and family. Research shows that 79% of the patients are satisfied with the services and recommend it to their friends and family. This is quite high when compared with the national average of 70% (US News Health, 2012).

Issues Being Faced

Just like any other hospital, University of Pennsylvania Hospital faces a few issues. Although it is one of the best university hospitals in the country, it is still ...