RECRUITING, SELECTION, AND RETENTION

Recruiting, Selection, and Retention



Recruiting, Selection, and Retention

Introduction

Friendly Financial Services (FFS) provides financial services to other businesses. Looking at the current condition FFS needs to make improvements in their recruitment and selection criteria for better employee retention. Recruiting can be defined as seeking the right people for the right job. Two factors have an effect on recruitment; one is expected staff supply and demand and the other is HR management policies and practices. Human resource management policies and practices may influence the recruitment process, in that people may be attracted to apply for jobs if the organization becomes known for its good human resource management approach (Johnson, 2006).

Part 1

Human resource managers must design pay systems that compensate employees fairly in relation to the economy at large and the financial health of the organization. Additionally, human resource managers must develop reward systems that recognize extraordinary performance or creativity at FFS. Legislation related to human resource management has a major influence on personnel management therefore FFS should keep this point in mind (Garvin, 2003). At FFS Human resource managers must be aware of questions that can be asked during the interview process (Goleman, 2008). Additionally, testing requirements and procedures at FFS for potential employees must analyze to ensure these measures are applied within the law. At FFS Human resource managers should vigorously build up training as well as assist line managers in the performance appraisal development. Managers must effectively review employee performance to provide feedback to employees and address performance issues at FFS. Performance appraisals should be unbiased and focused on substantive performance issues. At FFS Managers should make sure employees understand what is expected of them and the requirements of their job (Garvin, 2003).

Part 2

Human resource managers must be aware of the issues associated with the selection ...