Reconciliation in the work: The impact of Reconciliation strategy in the work place. A Case of Rwanda

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ACKNOWLEDGEMENT

I would first like to express my gratitude for my research supervisor, colleagues, peers, and family whose immense and constant support has been a source of continuous guidance and inspiration.

DECLARATION

I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submitted or published before. Furthermore, it reflects my opinion and take on the topic and is does not represent the opinion of the University.

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ABSTRACT

Effective and sustainable peace-building and conflict prevention involve personal and interpersonal changes, addressing conditions at the root of conflict as well as ongoing conflict dynamics. It is a fact that long-term peace will not occur and violence will not be prevented without overcoming mutual hostility and re-establishing connections. The need for reconciliation is rooted in the complexity and massive scale of the conflict and the current presence of members of conflicting groups within the same communities, which serves to increase societal and workplace tension. Reconciliation involves engagement in multiple of tasks on the part of conflicting individuals or groups. A number of tasks have commonly been identified in existing literature: exchanging stories and developing a shared narrative; acknowledging and coming to terms with the past; truth-telling and accepting responsibility; recognition of and empathy for one another's suffering and losses; appreciation of one another's identity and humanity; positive changes in attitudes and interaction; development of non-violent conflict resolution mechanisms; and the imagining and substantiation of a collective, shared vision of the future.

TABLE OF CONTENTS

ACKNOWLEDGEMENTI

DECLARATIONII

ABSTRACTIII

CHAPTER 1: INTRODUCTION1

1.1 Introduction1

1.2 Conflict Introduction1

1.3 History to Conflict1

1.4 Introduction to Rwanda2

1.5 Impact of Conflict itself, what happened?3

1.6 Aim and Objectives4

1.7 Literature Review4

1.7.1. Barriers of good worthy relation in the workplace4

1.8 Methodology4

1.8.1. Participants5

1.8.2. Instrumentation5

1.8.3. Data Collection5

1.8.4. Research Question5

1.9 Conclusion6

CHAPTER 2: RECONCILIATION PROCESS7

2.1 Introduction7

2.2 Introduction to Rwanda7

2.3 Aim and objectives7

2.4 Strategies7

2.4.1. Transforming shared beliefs7

2.4.2. Transforming beliefs about the other8

2.4.3. Reflexivity and dialogue8

2.5 Education System and Vocational Training9

2.5.1. Education System9

2.5.2. Vocational Training9

2.6 Scope of Reconciliation10

2.7 Goal and Strategies for Reconciliation in Judicial System10

2.8 Conclusions11

CHAPTER 3: RWANDA TODAY12

3.1 Intrdouction12

3.2 Economic Outlook12

3.3 Number of businesses, private, multi, other Africans12

3.4 Business Opportunities13

3.5 Labour Situation13

3.5.1. Land Ownership and Distribution14

3.5.2. Biased Widespread Unemployment14

3.5.3. Inequitable Distribution of National Resources14

3.5.4. Economic Stability Fostering National Harmony15

3.6 Conclusion15

CHAPTER 4: CASE STUDY16

4.1 Introduction16

4.2 Reconciliation in Rwanda16

4.3 The United Nations16

4.4 The National Unity and Reconciliation Commission17

4.4.1. Differences with Political Leaders17

4.5 National Unity in Rwanda18

4.5.1. Critiques of National Unity18

4.5.2. Local Reconciliation Initiatives18

4.5.3. NURC reconciliation initiatives18

4.6 Conclusion19

CHAPTER5: ETHNIC DIVISION20

5.1 Reconciliation20

5.2 Gaps in Economy20

5.3 Gaps in Supply21

5.4 Conclusion21

5.5 Recommendations22

REFERENCES23

APPENDIX - A25

CHAPTER 1: INTRODUCTION

1.1 Introduction

This chapter provides an introduction to the concept of conflict moving on with defininf the aims and objectives which will be the base of conducting the research. This chapter provides a review of previous studies relevant to workplace reconciliation. Furthemore, the method which is employed by the research is also explained in this chapter, explaining who would be the participants and what would be the ...