Quality Improvement for Organizations

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Quality Improvement for Organizations

Introduction

In this contemporary world of business, with drastically increasing competition, it is becoming essential for every organization to overlook the quality of its production. Companies are competing on an edge-to-edge basis and require a firm hold on their quality. There are several factors, must considered while studying the quality improvement of a particular organization.

in addition to this, quality is extremely important to sustain the customer level of the organization as most of the organization are performing because of the response and trust they receive from their pool of customers. Hence, in this contemporary and unsound business world organizations are trying to outcome their competitor through producing quality product at sufficient quantity (Ha & Park, 2004; The Victorian Quality Counsel, 2008).

Hence, this report would focus on analyzing the ways through which organization can identify their weakness in sustaining the quality of their product and in drafting the ways through which they can improve the standards of their products.

Discussion

Areas of Potential Quality Improvement for any Organization

In every organization, there is a constant need of quality improvement, which enables a company to perform better in the industry. However, there are certain areas where quality improvement can be measured, but some most vital areas of potential improvement are as follows.

Reach and Accessibility

Organizations are set to perform businesses and business means generating desired outcomes. No organization can generate outcomes until and unless it fulfills the requirement of the customer. Reach and accessibility are two very significant factors that induce a customer to consume a certain product or service. When products are consumed, organizations generate revenues. Financial assets are very important in the quality improvement of any company. Sale is the only way to generate revenue and the only way to achieve desired sales is through appropriate reach and accessibility (Stern et al, 2003).

Sustainability

If you are not stable, you can never rise. To increase the quality of any particular organization, it is necessary that the organization pay uncompromising attention towards sustainability. Lack of research leads an organization towards misunderstanding of the market environment and the contemporary societal demands, which are essential to maintain sustainability. Strong research allows organizations to have a better grip on the market settings and thus help them in advancing their quality and achieve sustainability (Ha & Park, 2004).

Efficiency

It is very essential for an organization to review its efficiency against its original capabilities and the potential of the competitor. Organizations overlook and increase their efficiency through various measures. Despite of the malfunctions in the existing infrastructure of the organization, there could be various other factors, which are becoming the reason of deficient performance of the organization in the industry. In this modern era, technology is directly proportional to the efficiency. Companies also required considering the rapid shifts in technology to maintain their efficiency.

Customer Service

Majority of public or private organization are involved in either direct or indirect customer service activities for instance multination companies are involved in customer service by selling their ...