Profile Essay

Profile Essay

Interview of DaysInn Ceo Eric Danziger

U.S. Hotel Industry, presented a variety of formats of hotels and other accommodation (motels, campgrounds, etc.), is among the largest in the world in terms of indicators of economic activity, as well as contribution to the development of domestic tourism in the country (Brody, 2009). Suffice it to say that, according to the American Association of Hotels - American Hotel & Lodging Association (AH & LA), one of the most respected professional hotel associations of the country, as of January 1, 2010 in the United States, there were 50,800 hotels (we are talking about objects of hotel properties with room stock of 15 or more rooms designed for guests). Proceeds from the sale of hotel services (in current prices) amounted to 127.2 billion dollars, the rate of return of one hotel room (RevPAR - revenue per available room) - 53,50 dollars, and the average annual occupancy (average occupancy rate) - 54.7%. Experts estimate that more than 25% of the global number of rooms are concentrated in the U.S.. This industry provides employment to 1.7 million people (Puri, 2009).

The hotel industry in the country can be fully attributed to the high-tech sector, is widely used management and other innovations, which suggests the involvement of highly qualified personnel. Professional education specialists and certain categories of line personnel is seen as a crucial resource source of economic growth. At the individual hotel or hotel chain of skilled personnel is embodied in the reproduced hotel product with significant consumer properties and specific competitive advantages (Stott, 2004).

The modern system of vocational profile is represented colleges, including those in research universities and corporate universities belonging to major hotel corporations. Almost all of them - Hilton, Marriott, DaysInn etc have become a learning organization, created corporate universities that operate on a permanent basis.

The main divisions of the hotel industry are: reception guests, restaurant, shopping service, engineering department, purchasing, personnel service and management. In this case, the organizational structure of the enterprise may be different. Face of any hotel is, of course, the department reception guests (reception), which includes receptionist and manager on duty, who in small hotels may combine functions cashier and pasportista. The department is the reception room reservation, registration of newly arrived guests, settlement and payment.

For this paper, we have chosen to take interview of DaysInn Ceo, Eric Danziger, in Gerogia USA. In this interview, we will try to identify the major causes of opening DaysInn in Georgia, benefits and future directions (Puri, 2009).

Essay on Interview

The hotel industry as an economic activity includes the provision of hotel services and the organization for remuneration of short-term accommodation in hotels, campgrounds, motels, schools and hostels, guesthouses, etc. These activities include the services and restaurants. Under the collective accommodation facilities are defined as "any facility that regularly or occasionally provides overnight accommodation for tourists in the room or any other room, but the number of rooms, which it has, above a certain minimum" defined by each country (for example, in ...