Phase 4: Project Paper

Phase 4: Project Paper

Main Point 1

The first expert source refers to the fact that the silent signal of non-verbal communication can reveal the underlying emotions and motives. In a professional working environment, a person's tiniest gesture can often speak volumes about his or her self confidence, credibility and self-worth. It says that a person's way to sit, stand and look at others can reveal more about his or her true intent than the person might realize. It has placed crucial importance on the way we carry our body language at the workplace and its possible impact on our vocational relations (Goman, 2008, p. 1).

Source: http://www.google.com/imgres?q=n

Despite the vital role played by non-verbal communication in a business environment, many managers, sales personnel and executives will not have a clue of the way their non-verbal communication has been sabotaging their effects. The source has suggested various ways that help a person to optimize the power of nonverbal communication in his or her career life (Goman, 2008, p. 1).

Figure 01: Non-verbal Communication at Workplace (Goman, 2008, p. 1)

Individuals, who successfully master these skills, are not only able to accurately decode other's inaudible signals; however, they are able to use their body language that is being aligned with the attitudes projected by clients or group of clients. The awareness of nonverbal behavior and the appropriate timing of body language can help a person to gain competitive advantage in business (Goman, 2008, p. 1). The quote selected from this expert piece of work is the collection of words from Peter F. Drucker:

'The most important thing in communication is hearing what isn't said.' (Goman, 2008, p. 1)

Personal Application

To apply the concept on my personal behavior or nonverbal communication, I am at the learning phase to understand the nonverbal behavior and the silent message of others. This, at times, puts me in a chaotic situation to select a suitable tone of conversation that can lead to a win-win client negotiation. My communication skills are good as far as verbal and written communication is concerned; however, I might need to concentrate on grooming my senses and ability to judge not only others body gesture, but also to recognize the unforeseen variations and movements in my body language that may fail to capture the client's approval in any given agreement.

Transition

I need to build on my patience and caliber to take time to read and thoroughly understand the unspoken meanings and communication signals in a given business scenario. This understanding and stamina to hear the unspoken words can help me to improve my business relations with clients and it may foster my future business connections and professional relationship on the career ladder.

Main Point 2

This expert opinion on the non-verbal behavior and communication skills state that every person gets the only chance to make a first impression that can leave the enduring impact on the viewers and listeners. The author says that there are varied behavioral consequences that can be associated with this first impression developed by a person's nonverbal ...