Dell has been a renowned name in the laptop industry fir a king time. In the recent past, Dell had been facing some severe dilemmas because of the uncertainty surrounding the market. The hardships confronted by Dell required a strategic approach towards things and there was an urgent need of revamp pertaining to all processes. Thus, the founder of Dell implemented major revamping steps in order to confront the crisis in an appropriate manner. There was induction of new hiring policies, major organizational restructuring, new ways of addressing customer's needs as well as the role of team work in the overall success of Dell (Dell, 2013).
Discussion
Hiring a New Management Team
First of all the founder of Dell focused on hiring a completely different management team in order to boost the chances of recovery for Dell. It has been observed that new management teams from different reputed organizations have the potential of bringing innovation and dedication of the workplace. In addition, the new employees have diverse skills that can be increasingly attributed to the turnaround of Dell (Edwards, 2009).
Clearly the previous management was incapable of dealing with such a crisis and there was an urgent need for the organization to look for a new management team. The founder of Dell made sure to hire a new management team from diverse organizations that have a proven track record over the years. The organization was in the need for restructuring since their traditional organizational structure was not countering the crisis in an effective manner. One of the goals pertaining to Dell's restructuring has been to improve their focus on the customer. It has been observed that Dell with successful reorganization has been able to venture into new services, hardware and software classifications that include smart ...