ORGANIZATIONAL BEHAVIOR

Organizational Behavior

Organizational Behavior

Question 1

A manager is the middle person in between the top management level and the team that reports to him. He has to ensure that communication is smooth and conveyed clearly to avoid misinterpretations and dissatisfaction. It's useful to develop your negotiation and customer service skills, especially if you deal with clients. Mentoring helps employees develop their talents and improve their skills.

Question 3

All the jobs that involve people management are highly influenced by the human behavior such as Human Resource management, Customer Relationship Management etc.

Human resource management is commonly known as the ability to enable individuals to perform in an organization. It is a fundamental aspect of every manager's job description and responsibilities.

Question 5

Interpersonal Roles

These roles involve people and other ceremonial responsibilities, as shown by the name. Manager is responsible for training staffing and all other related duties. As a figurehead, manager plays a role of symbolic head of the organisation.

Informational Roles

These roles are related to collection, receiving and dissemination of information and facts. Manager personally looks for and receives the information in order to enable himself for understanding the organisation. After obtaining the information, manager transmits all the significant information to the members of the company.

Weakness

Decisional Roles

These roles are related to decision making, as an entrepreneur, manager looks for opportunities, in fact, he searches for a change, respond to that change and make use. As a negotiator, manager represents the organisation at major negotiations. Moreover, manager allocates the resources and makes or approves all the important decisions related to allocation of resources. As a disturbance handler, he has a duty to make corrective actions when the organisation is going through some sort of disturbance.

Question 7

According to hierarchy need, each individual has the right to fulfil the basic needs. The individual should be satisfied with his job otherwise he will not be able to give his best performance.

Question 9

Organizational behavior tries to explain instead of prescribing behavioral forces in the organization. It is connected with psychology, anthropology, sociology, political science medicine, and economics. The fundamental concepts of the subject are categorized into three classes, interpersonal processes, organizational systems and characteristics.

Question 11

“The Four Horsemen Toy Design Studios is trying to figure out how to expand beyond its contract work for Mattel” New York Times. It shows the concept of employee involvement and creative decision making. They plan to outsource their activity hence they can do this task with limited resources.

Chapter 3

Question 1

The psychological contract can be described as a set of unwritten reciprocal expectations that exist between employees and employers. It implies that there is unregistered, a standing set of expectations for each employee of the organization, which affect the assumptions, expectations, promises and mutual obligations. The psychological contract suggests answers to two key questions of labour relations that concern the people: "What can I expect from the organization" and "What is the contribution and how much is expected of me in return?” But that was hardly himself a psychological contract, and labour relations in general are fully understood ...