ORGANIZATION AND BEHAVIOR

Organization and Behavior

Table of Contents

Part 13

Question 13

Types of Structure and Description3

Types of Business that use this Structure3

Types of Structure and Description4

Types of Business that use this Structure4

Types of Structure and Description5

Types of Business that use this Structure5

Types of Structure and Description5

Types of Business that use this Structure5

Question 26

Question 38

Customer Satisfaction9

Questionnaire10

Success of the Survey12

Market Size14

Part 215

Question 115

Part 317

Question117

Question 218

Question 318

Question 421

LEVELS OF MOTIVATION22

Question 523

Question 623

Organization and Behavior

Part 1

Question 1

Types of Structure and Description

This is a functional structure, in which divisions are made on the basis of different departments like IT, Sales and Production etc. In this structure, managers work under different departments and heads.

Types of Business that use this Structure

Large manufacturing companies use such Structures, because there are various processes taking place in the organization and it is appropriate to separate all such processes.

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Types of Structure and Description

This structure is known as Product Structure, where division is based on the basis of Product. Companies having a range of products lie under such structure.

Types of Business that use this Structure

Companies have a range of product line will use such a structure, and such a structure may come under any department like Production or Products. We can take example of Unilever, which has a variety of products and product line.

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Types of Structure and Description

This is known as Team Structure, where a number of employees or staff is working under a manager. The team is managed by the manager as he assigns them various tasks.

Types of Business that use this Structure

This kind of structure could act as a sub structure in many organizations and could be used in small and large organizations.

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Types of Structure and Description

This is a matrix structure in which Departments and Products are combined together. It mostly exists in large manufacturing firms, which involves many processes and various products.

Types of Business that use this Structure

There are large multinationals that use Matrix Structure like Procter and Gamble. These multinationals have to use such structure, because they manufacture various products of different product lines, hence they have to create a combination of Department and Product.

Question 2

Apple uses functional structure in its organization, where different departments like software, engineering, marketing etc comes under the domain of Chairman of the Company. Apple is a value and mission directed company which aims to follow its values and mission designed by the higher management of the company (Jeffrey S. Young, William L. Simon, 2005, pp. 10-13).

On the other hand, Nokia follows a team structure in its organization. Functional and other departments come under board of directors, which is then followed by further more department and teams.

Nokia is a flat and flexible organization with the ability to make quick decisions. Quick and timely decisions have been a part of organizational culture, which ...