Organisational Learning in Construction Firm

By

ACKNOWLEDGEMENT

My thanks go out to all who have helped me complete this study and with whom this project may have not been possible. In particular, my gratitude goes out to friends, facilitator and family for extensive and helpful comments on early drafts. I am also deeply indebted to the authors who have shared my interest and preceded me. Their works provided me with a host of information to learn from and build upon, also served as examples to emulate.

DECLARATION

I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submitted or published before. Furthermore, it reflects my opinion and take on the topic and is does not represent the opinion of the University.

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ABSTRACT

This research is an attempt to study the organisational learning in construction firm. Organisational learning is studied and the learning styles are explored. There have been developments in the industries, and recently the construction industry has shown intense efforts on the basis of improving their skills of learning. The firms in the construction industry have conducted activities of knowledge management for the purpose of acquiring, storing, sharing and utilising the knowledge which increases the efficiency of operations and also the effectiveness of the organisations. There are a few researches based on the styles of learning and the mechanisms which are employed in the construction firms. Even though it is obvious that what the construction firms learn, but the extent to which they use their accumulation of knowledge is still not solved. Organisations tend to learn through employees and obtain a corporate asset, which includes organisational memory by integrating knowledge of the activities in the organisation. This research has adopted a qualitative and a secondary method to fulfil the purpose of this dissertation. Interviews have been conducted with the managers of the construction firms in the United Kingdom. The results of the dissertation have shown that organisational learning plays a crucial role in the construction firms. Organisational learning is a fostered spirit of cooperation and trust between the individual and the level of the project team, individuals from various countries and partnership between the organisations at a greater level, addresses the major concerns of the construction industry in the United Kingdom. There are a number of projects which raises the issues with researches that are not addressed over the period of time.

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 01: INTRODUCTION1

1.1 Outline of the Study1

1.2 Background of the Study1

1.3 Rationale of the Study2

1.4 Aim3

1.5 Hypothesis3

1.6 Objectives3

1.7 Layout of the Dissertation3

CHAPTER 02: LITERATURE REVIEW5

2.1 Introduction5

2.2 Organisational Learning5

2.3 Roles of Organisational Learning7

2.3.1 The Planning Phase8

2.3.2 The Execution Phase8

2.4 Organisational Maturity8

2.5 Construction Firms10

2.6 Organizational Learning Tools in Construction12

2.7 Factors that Effects the Success of Organisational Learning13

2.8 Sustainability and Organisational Learning15

2.9 Organisational Learning and Knowledge Management16

2.10 Construction Business and Organisational Learning18

2.11 Ways in Which Construction Firms Learn23

2.12 Role of Organisational Learning in Construction Firms25

CHAPTER 03: METHODOLOGY27

3.1 Introduction27

3.2 Research Design27

3.3 Research Method28

3.4 Phenomenological ...