ORGANISATIONAL CHANGE PLAN

Organisational Change Plan

Organisational Change Plan

This paper is based on a case study of organisational change plan, which is to be implemented in the treasury department of a bank, based in London, United Kingdom. In this paper, Barclays Bank, one of the most vibrant and established banks of England has been selected; so the case study will be based on the treasury department operations of Barclays Bank, England.

The Problem

Perhaps the biggest challenge facing finance directors and treasurers today is how to develop a robust and efficient treasury and payments infrastructure that supports the needs of a constantly evolving and developing business. The key challenges here are reducing operational costs, creating disaster-tolerant infrastructures and establishing scalable operations that will grow with the business (Baird, 2008).

At the same time, this infrastructure is faced with external pressures from regulators, auditors and shareholders for greater financial transparency and timelier reporting.

This seemingly unbridgeable divide is causing organisations such as Barclays Bank (in this case) to review their treasury and payments infrastructures. By looking for the synergies in these competing demands, a common way forward can be found that resolves conflicts and delivers an enhanced future state architecture (Baird, 2008).

Outcomes to be achieved

The prime purpose of this paper is to develop a model of change management that can suitably be implemented in the treasury department of Berkeley's Bank in order to streamline the department's operations. In this regard, a field study is developed to address the issue of change management through a well-thought out plan that is to be implemented within the department.

Treasury

Barclays Treasury Department has three main roles - to help manage non- credit financial risk, to manage our liquidity (ensuring there is enough money available to run the bank, while the rest is earning the best possible rate of interest on deposit) and to design and deliver a range of treasury products and services to internal and external customers. Barclays Treasury at a country level is split into three teams:

The Treasury Sales teams work closely with the corporate teams to develop long-lasting relationships with our corporate customers by delivering innovative solutions to meet their treasury needs.

The Market Making teams are our contacts with the local and international financial markets. In their local currency, they are market leaders in making prices in a variety of traded products such as foreign exchange. With their wealth of experience, they also play a key role in developing new treasury products.

The Liquidity Management teams are responsible for managing the balance sheet and the financial flows of the business. They ensure we comply with the Central Bank in the countries where we operate, as well as with Barclays internal regulations.

Organisational Change

Organisations such as Barclays Bank (in this case) are dynamic and complex social systems formed to accomplish goals. Organizational change is a field of study that focuses on viewing the organization as a system and on how the framework of that system interfaces and influences the performance of the ...