OPERATIONS STRATEGY

Operations Strategy



Operations Strategy

Operations stratgy (OS), which considers the design and management of transformation processes in manufacturing and service organizations, is undergoing a sweeping transition reflecting the expanding boundaries of the OS function. Whereas in the past, the operations manager often assumed a functional role focused on improving efficiency within the four walls of the factory or service organization, today's operations manager faces a complex task in which success often hinges on securing and maintaining a value-added position within one or more global supply chains. This new era of OS philosophy and practice is precipitated by the globalization of provide ...