OPERATIONS REPORT

Managing Business Operations

Managing Business Operations

Part I

Identify an organisation with which you are familiar and briefly describe its general and business context purpose, size, competitors, customers and recent performance.

Sports Direct is leading the entire scope of steering in the United Kingdom. It is the possessor of an extensive range of well-designed and stylish products or brands. Sports Direct Company is carrying out its operations under the same name (i.e. the name of the organisation) and also escorted with a number of other organisations like Exsports, McGurks, and Lillywhites, as a group of companies. Being a group of organisations they trade an extensive variety of owned brand for instance Lonsdale, Slazenger, Dunlop and the most well known third party brands like Nike, Adidas, Umbro, Puma and Reebok. According to Sports Direct, they are the finest retailers of best quality sports goods due to the readily accessibility of branded goods which is why they are considered different from others. Sports Direct together with its three hundred and fifty nine outlets consists of different other organisations as partners' offers an outstanding variety of offers which lets it be spirited in this business. Strategically the company develops the trading relationship with a number of other companies in order that they can operate the business with slight competition.

Discuss the main external factors that affect the organisation.

The shift in market conditions is the most direct and apparently unvarying external factors that influence Sports Direct modifies and evolves. Moreover, new competitors together with new developments also have an impact on the growth of this organisation. Therefore, it pays attention to the new as well as the existing competitors by remaining on top of its field.

In addition to this, changes in the business policies or government regulations also influence Sports Direct. These external factors frequently change devoid of much warning, new policies, zoning laws, policies that originate from a federal, state or local level are at times beneficial for Sports Direct and sometimes it appears detrimental to its growth.

Part 2

Describe the main operations of the organisation in terms of inputs, transformation processes, and outputs.

In carrying out a business, the customers are the fundamental support on which organisations run their operation. The satisfaction of customers is a most influential and commanding set off of business. Sports Direct is for all time eager to offer good customer services all across the globe. For working for the customers adequately, Sports Direct has the stipulation of rationalized information on the subject of finest deal of products that is an essential part in online businesses. In this regard, they also look after the customers by offering return policy, helpline and safe method of payment, online rules and regulations for shopping and in next to no time. It also takes into account with reference to the customers belonging to the European countries where it formed a particular and dedicated site for them. This organisation also helps the customers by protected login support through which the customers can hunt down their description, which informs ...