Operations Management and Information Systems



Operations Management and Information Systems

Introduction

The management information systems of large organizations, it faces many challenges that the design methodologies of traditional systems no longer seem to provide a satisfactory answer (Cresswell, 2004). The information technologies that are revolutionizing communications and opportunities for preservation and processing of information while becoming indispensable contribution to the complex and volatile situations (Kenneth, 2013).

The aim of the paper is to compare the operational management system of two international organizations that are currently working.

Company Information

About McDonalds

McDonalds is one of the largest chains of hamburger in the fast food industry. Today, McDonalds is well known for fast food industry and an eco-friendly environment where it makes a good business sense. They have been maintaining a good environmental sustainability framework to deliver the best to their customers. Mc Donald's is an American company that has achieved lot of success and also left its original market (USA) to capture the world with its good quality (About McDonalds, 2013).

About Amazon

Amazon.com is the world's first online bookstore and is currently also the largest. Its success came from innovation in the way it carries out its business. Its innovation can be view from the fact that it was the first company that realized the potential of having an online presence and selling everything online (Amazon.2013). However, organization gradually faces issues in their internal business operations.

Compare and Contrast

McDonalds Case

Basic Legal Environment

The basic legal environment of McDonalds consists of all the laws and regulations that have been implemented to prevent any unethical activity from occurring when free market cannot do so. The main laws affecting are the antitrust laws, environmental laws, public interest laws and consumer protection laws. McDonalds respect the rights of its employees as they comply with the employment laws implemented by The United Nations Universal Declaration of Human Rights (Dunn, C., 2005).

Social Environment

McDonalds has worked out on improving its social environment by putting efforts and strides to enhance the social and environmental performance. They follow a code of conduct for ensuring safe and healthy work environment, fair compensations and working schedules for the employees. They provide great services as being the leader in social responsibility, they serve to gain positive feedback and impose a positive influence on people and the environment. They even donate too many charitable organizations to assist the victims and the relief workers (Dunn, C., 2005).

Economic Environment

McDonalds always believe in positive approach as they have set up more call centre's in order to serve and handle more orders worldwide. They have an optimistic approach in investing more over opening more restaurants and serve with better food and services. They even provide new opportunities for the public health advocates in improving the economic environment. They also apply rapid changes to modify their menus according to the economic changes (Dunn, C., 2005).

Amazon Case

Social Factors

The social factors affect the Amazon brand image greatly. It includes the consumers' lifestyles, their income levels, their behaviors, and their cultural ...