OPERATIONS MANAGEMENT

Operations Management



Operations Management

Introduction

Managing operations is important, interesting and challenging. It is central to the success of the organization as it defines how the organization creates and delivers products at lower prices with higher incomes, the answers to the challenges associated with changes in customer preferences, internet-based technologies and global networks of power, in addition to promote creativity, manage knowledge, innovation, and promote social responsibility in addressing these issues. All this can be achieved through effective management of operations.

Long Ridge Gliding Club (LRGC) is located on a beautiful location, based on the crest of a ridge overlooking the spectacular and beautiful landscapes, at an altitude of 400 m above sea level, with simple but comfortable services for members and clients. Customers with a bar and basic catering services, affordable bunkrooms also readily available for this course, the club and any club member who may wish to stay overnight in the club boasts a membership of 300 pilots, from beginners to export pilots. The club are essentially two main types of customers, club members and occasional flyers, which mainly come for a single flight of the court, as well as during holiday courses and corporate events. It consists of six employees who perform most of the work at the club is full of flying manager, part-time mechanic and in the summer months, the winch driver whose main purpose is to launch gliders and two flying instructors. At the same time, club members also do other important tasks, how to get the club gliders from the hanger, personnel hoists, returning the slides and the provision of Double Bay, but it is voluntary.

Qualified instructors of the club also provide training in the two-seat glider for the club members and casual-flyers as well. Flying Club members are expected to arrive at 9 .30 am, ready to be prepared to stay all day to help other club members and any random flyers to get in the air while they wait for their turn to fly. a typical summer day on average, may have 10 members and four random flyers and every member of the club could expect at least three times a normal day, from 2 to 40 minutes duration between the in-flight and on the terms that they understand that they are not will be able to get a flight when weather conditions change.

Housekeeping

Room cleaning:

"Hotel Industry Surveys consistently support the fact that the role of agriculture is most important from the standpoint of our guests." (Hayes & Ninemeier, 2007, p.312).

The authors support the view that "the responsibility of cleaning to provide that clean room" (Hayes & Ninemeier, 2007, p.312). In all circumstances, therefore, the housekeeper must check in every corner of the room for guests, the room floor, under beds and tables, television shelf, and into the bathroom to ensure that there is no dust and stains and rooms full of hygiene. It is ideal that the Long Ridge Gliding Club operates a good distribution practices rating room cleanliness ...