'The structural decisions items of an operations strategy reflect the hardware of the firm while the infrastructure decision areas represent the firm's software'
This statement reflects that the structural decisions are very important for an organization and the firm cannot stand without them. This is linked to an example that without the hardware computer cannot work; simultaneously, software would have nothing to run on. Therefore, formulation of structural decisions requires a lot of investment; therefore, they are made attentively.
They are very difficult to change, unless there is some specific reason and a threat ...