Operation Management

Operation Management

Answer 1

A hospital might measure its quality by regulatory inspection, 3rd party assessment, statistical indicators and public satisfaction surveys. Inspection of the hospitals measures smallest requirements for the sake of safety of the staff members and the patients.

Surveys usually are useful for addressing the facts like values of the patients and concerns of the people associated with them, it let the people know that how satisfied the patients were after all. 3rd party assessment is inclusive of the measurement through the standards which are by the peer review or by the programs of accreditation like ISO ...