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customers. Of all these procedural steps, one of the most important is managing the Customers orders for the desired product or service. Since, the very reason of selling the product or services are the customers, therefore, it is very esse...
a source of continuous guidance and inspiration. DECLARATION I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submi...
a source of continuous guidance and inspiration. DECLARATION I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submi...
impact of CRM. Many organizations have embraced relationship marketing and its focus on customer lifetime value. For example, First Union Corporation in Charlotte, North Carolina recently upgraded his or her customer service call centre’s c...
Cultural Dimensions which include Individualism and Collectivism, Femininity versus Masculinity, Uncertainty Avoidance, Power Distance and Long-term versus Short-term Orientation. The research identified culture as a set of value, beliefs, ...
cultural values have four dimension based on the Hofstede’s model of cultural dimensions (Emery & Tian, 2003, 48; Tian, 2002, 72). The researches related to cross-cultural impact on international consumer behaviour has taken a new turn as t...
First-order Change According to Lorenzi & Riley (2000) first-order change is a difference in the manner of which procedures or processes have been done in a system, which lead to a relatively unchanged system. Thus, first order change in th...