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market presence, where globalization is primarily responsible, since companies are benefited by the rapidity with which technologies are passed, which causes increased production, with reductions in prices, thus enabling meet a greater shar...
and corporate structuring are a part of business corporate strategy. Mergers and acquisitions are aimed at combining two companies to form larger ones. A merger is distinguished from the an acquisition by the fact that a merger means combi...
customer service is not only the most important factor for achieving the paramount marketing outcome, namely customer satisfaction, but it is the principal criterion for measuring the competitiveness of the customer service process. At the ...
IBM has a fundamental belief in progress, science and the improvability of the human condition. With its unique capabilities, IBM sees it as its responsibility to create opportunity and prosperity for businesses, industries, society and th...
period, AT&T Consumer Services experienced radical structural change, in preparation for US deregulation of the telecommunications and information services markets in 1996, and afterwards. This had far-reaching internal impacts, including w...
AT&T has been known for its accomplishments. AT&T finished 2007 as the largest telecom company in the world based on revenue with more than 100 million customers. The company ranked number 1 in nearly every segment wireless? broadband? busi...
legal fees to defend its monopoly status. It was fending off anti-trust suits from dozens of states, the federal government and the private sector. When Chairman Charles Brown learned that the federal judge on the case thought AT&T was goin...