In today's fast moving world, there are great requirements for efficiency with time and risk management. As the world is growing big with the concept of globalization, great big billion dollar projects are activated, operating all over the world in different fields and forums. As there are many risks associated with every active project, many developments have been initiated to respect the resources and minimize the uncertainties. The family of IBM Tivoli Netcool solutions designed for integrated telecom network operators and large enterprises, their IT infrastructure allows for fault monitoring, fault isolation and management level of service in real time. The functionality of the IBM Tivoli Netcool applications enable handling of localized emergencies before they lead to serious disruptions affecting the quality of services provided to customers. IBM Tivoli Netcool provides control of availability, performance, and security services in all areas of technology infrastructure, including networks (IP, ATM, FR), mobile communication, IP-telephony, operating systems and servers, business applications, security, etc.
Background
In the last century, the development in different technologies has grown progressively. Our society has progresses a lot further then it was a century ago. Humans have built different tools to make the daily jobs easier and faster. Over the past century, different inventions have and are still emerging from all over the world. As the technology is progressing, humans are thinking of more and more ways to modify, make them more advanced and even develop innovative technologies to perform the task even faster (01.ibm.com). Every day, there is a requirement of greater involvement of different IT services, especially in business. Even if, IT is not the business of an organization, still it assist in managing the operations and keep the things working in an effective and systematic way. IT also helps the organization in the communication process amongst the management and the employees. Nowadays, the futurists have different viewpoints the miracles of the advancements of technologies (Richard, 2008).
In the engineering support of business processes, certain performance parameters become the main object of the IT infrastructure. In this case, through vision and control of all the processes cannot be achieved with the requirements of the business. Solutions and products provided by IBM Tivoli Netcool (Micromuse company became part of the IBM Corporation in 2006), are designed to ensure the quality of business services (BSA - Business and Service Assurance). The manufacturer is making strategic partnerships with many leading manufacturers of telecommunications and computer equipment, such as Alcatel, Cisco Systems, Siemens, Nortel, Ericsson, Huawei, Juniper and others, that allows system integrators and authorized partners the opportunity to use the most modern technology in the implementation of management systems (Blokdijk, 2008). Micromuse company manufactures modular software that supports a variety of computing platforms (SUN Solaris, HP-UX, IBM AIX, Linux, Windows), allowing the construction of effective integrated distributed or centralized management of computing and telecommunications networks.
The Netcool Network Management system provides network discovery, network monitoring and event management for the IT domains and next-generation network ...