[Managing HR during an Acquisition or Merger]

By

ACKNOWLEDGEMENT

I would like to thank the Management Team at Bourne Leisure for their valuable input to the surveys and for their honesty.

I would like to thank the management team from Kenmore Private Equities for their input to the surveys and the interviews that were carried out, your time and patience was very much appreciated.

I would like to thank the management team from Great British Holiday Parks, with whom I spent time with during this dissertation, I did take up a lot of your time, thank you for letting me speak with the staff.

There are too many Park Managers to thank individually, so I would like to thank all the Holiday Park Managers for the advice and their input.

I would like to thank Simon Dempsey from Asymilate Ltd and Tony Taccone from Blue Ice Ltd who both encouraged me to take the MBA course in the first place and also helped to fund the course, for which I will always be eternally grateful to them both.

I would like to thank Arlene Philips my dissertation advisor for all her help and guidance through-out the dissertation process and making sure I kept on track.

I would like to thank my dear friend Chris Draper for her support during the journey of this MBA.

I would like to thank my very supportive mother (Sadie) who has unconditionally supported and encouraged me every step of the way. I thank you and love you for everything.

Last but by no means least I would like to thank my wonderful husband Rick, who has encouraged and supported me through the long nights of study, without his support I would not have been able to complete the MBA. For this support I love and thank you so very much.

DECLARATION

I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submitted or published before. Furthermore, it reflects my opinion and take on the topic and is does not represent the opinion of the University.

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ABSTRACT

This dissertation is aimed to identify why managing human resources and the communication process is important during an acquisition or merger within the UK Holiday Resort sector. The UK holiday market is booming at the moment, due to the recession and people choosing not to go abroad, and the amount of visitors to the UK holiday market has risen by 26%, customer relationships are of utmost importance, as the Holiday resorts will be looking for repeat bookings from the holiday makers that visit the resorts, and they will only repeat their booking if they receive good service and good experiences from the employees that are on the front line and deliver the services and products to them.

When an acquisition or a merger has taken place between two companies the decision has been agreed by both parties that the best way forward for the future security for both companies is to either one company acquire the other or ...