Management Case Studies

Management Case Studies

HR Functional Excellence at Royal Dutch Shell

Competency Management in Action

Answer 1

Given the transnational nature of Shell, cultural aspects exert a powerful influence on perception, behavior and individual performance and the company in general. Organizations have their own culture, but also consist of a whole sub-culture of its members.

Cultural differences can create conflict and become obstacles to the development of HR competencies within a company and can become extreme hindrance if not managed properly. These obstacles can be harmful when these conflicts occur among those responsible for carrying out tasks that integrate processes.

Answer 2

The process of ...