MANAGEMENT & INFORMATION SYSTEM

Management and Information System: TESCO



Executive Summary

Tesco's mission is to generate worth for consumers to gain their loyalty for the life time. Tesco's success is reliant on the customers and the people, the customers who do the shopping and people who are working with them. In 2007, the country attained high growth rate of 2.7%; however, the economic turmoil of 2008 resulted in contraction of GDP to 0.1%. The economy further contracted in 2009, by around 5% as demand was sluggish due to poor economic situation. For the preparation of decisions require adequate information, because as pointed out by the practice of good information leads to good decisions. Wrong decisions are generally underestimate the effect of information or lack thereof. Thus, before any decision should determine what information is needed, where to get them, who develops them and how they are complete, valid and reliable, and therefore useful for a particular decision

About Tesco

Tesco PLC is one the leading grocery and food retailers in the World. The company operates in 12 countries across North America, Asia and Europe. The headquarters is located at in Hertfordshire. The company employs around 492,500 people. The company operates through store formats in the retailing business ranging from small retail stores to large hypermarkets. The company has built multi format retail stores consisting of Tesco Express convenience stores, Tesco Metro city centre stores and Tesco Supermarkets. Customers can buy general merchandise, grocery items, as well as, non-food items such as electric appliances. By the end of year 2011, the company was operating in 14 countries with 5,385 stores located in North America, Asia and Europe. The business of Tesco is based on five business segments including, the Tesco Bank, the US, Asia, Europe and the UK. The largest market of Tesco is the UK. The company was operating 2,700 stores by the end of 2011, in UK (Tipples, 2002, Pp. 103).

Mission

The mission of Tesco is to produce value for its customers so that the company achieves their loyalty which will benefit them for life time. The main success of Tesco is the dependence on the consumers, the public and who ever who are doing any kind of shopping at Tesco and also those people who are employed at Tesco. The management of Tesco believes that once a customer is satisfied from the service, he or she will definitely return to them which will result in long time sales for the company. Apart from them, the management of Tesco is offering a good value to not only its customers but also providing a friendly atmosphere to its employees.

Vision & Strategy

The company of Tesco contains the staff, customers, quality properties all around the world and also number of growth opportunities. Their vision is to establish their company on these criteria for all their partners. The future of Tesco, if they achieved these criteria, is going to be successful. There is a solid strategy implemented in the company with strong team which is ready to ...