MANAGEMENT

Sears Canada in term of book “The Goal: A Process of Ongoing Improvement”



Sears Canada in term of book “The Goal: A Process of Ongoing Improvement”

Introduction

Sears Canada is one of the best companies in terms of efficient delivery and after sale services. They have used the transformational model for efficient management of their sales and services. The work process includes order taking database, warehouse and supply chain network, delivery and shipping.

The book “The Goal” has illustrated the role of bottle necks (called the constraints) in the manufacturing process that the company is facing. Relating to that model and the bottle ...