Identifies at least 3 users of HR services internal to your organization and for each of them, at least 2 key needs
Employees are the principal users of HR services. Employees overall performance and compensation management is a critical factor in every organization. To ensure a successful implementation, the HR function is significant; therefore, employees are the most imperative users of the HR services. The key needs of employees are
Performance management and compensation
Training and development
Appraisals (Martin, 2006). Management The management require Hr services to ensure that the work force is performing its activities effectively. The management's purpose is the maximum utilization of resources, and human resource is one of the important resources an organization has. Their management and development is a prime responsibility of the administration and management. For this purpose, the management seek to align the skills of the qualified individuals with the organization's ongoing and future business requirements. Their basic needs of the Hr service are to:
Ensuring effective recruitment.
Analyse and deploy a comprehensive employee development plan.
Avoid operational discrepancies by allowing for talented work force.
Explain how conflicting needs can be prioritized effectively
Consider the management of conflict as something systemic creates unparalleled opportunities for an organization to obtain critical information about its operation and its environment, i.e. to achieve a more global perspective. The point is not so much to find the mechanics of dispute resolution or a specific set of cases, but to discover the "big picture" for the effective and successful approach to conflicts that occur in everyday of our organizations (Purcell 2003, 63). Therefore, recognition and, where appropriate, the transformation of conflict management systems appear like an organizational priority.
Three levels of conflicts can appear within an organization: Interpersonal, work groups or departments and organization wide.
Conflicting needs can be prioritized effectively by:
Identify, characterize and prioritize conflicts observed, Search and locate the causes, Identify ways of regulating, Develop and test models of conflict and conflict processes.
Identifies at least 3 methods of communication appropriate to employees at different levels
To make internal communication policy of the company should pursue a line of subsystems based management technical, human and organizational. Through personal interviews (or polls if the number of employees is very large), is to gather their views regarding the organization, policy and communication skills. After taking these data, we can have a clear idea on the best way to use.
Electronic Media
Communication with employees can be done orally, printed or graphic. All these means can be used simultaneously. New electronic media offer versatility, functionality and ease of communication that are essential to its use today. The oral communication is highly effective and economical way to raise awareness to issues affecting an employee's job performance. Informal conversations between superiors and subordinates can help quickly overcome the drawbacks essential in any organized system. Middle managers and supervisors are the most important channels of communication between management and employees (Margaret 2000, 4). Department meetings (consisting of officers and employees) provide an opportunity for direct communication to ...