Management

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MANAGEMENT

United Parcel Service: Operations Management

United Parcel Service: Operations Management

Introduction

United Parcel Service, Inc. came into existence in the year 1907 initially as a company that relayed messages in the United States. It expanded its operation all over the globe through enabling commerce around the world. Recently, UPS brand is being recognized and admired worldwide. UPS has now transformed into one of the world's biggest package delivering company in the globe on the back of through their specialized transportation and logistics services.

Company Introduction

United Parcel Service, Inc. is one of the biggest companies at United States. It is a package delivery company. It's headquarter is situated in Sandy Springs, Georgia. United States, UPS is recognized as a company that delivers in excess of 15 million packages every day to an estimate of 6.1 million of its customers in more than 220 nations and regions all around the world. UPS gained worldwide recognition thanks to its brown trucks used for delivery, which within the company are called as package cars. UPS runs its own airline to serve customers that send or receive order outside the United States (Boyer et al, 2005, pp. 114).

Products and Services

UPS is one of the leading Transportation Company which circulate goods, information and fund to individuals and companies. They deliver products by land as well as by air, and they offer services to customers shipping centers, as well operation e-commerce setup doing business online through their websites. Recently, operating in around more than 200 countries worldwide, operating businesses in 15 different languages which delivering an average of 13.2 million packages per day.

Company Vision and Mission

"As the world's largest package delivery company and a leading global provider of specialized transportation and logistics services, UPS continues to develop the frontiers of logistics, supply chain management, and e-Commerce ... combining the flows of goods, information, and funds."

It can be further divided into:

Provide value in all that they deliver and enter globally by serving the logistics needs of customers.

To work for maximizing shareholder value and to built up financially sounding company.

Insures effective coaching and mentoring to business partners to inspire and encourage them for personal development and success.

Giving back to society, by being socially responsible company.

Values

UPS focus on enduring following beliefs as a part of their values:

Integrity- They ensuring that integrity and trustworthiness is their core values and it is which they are following it.

Teamwork- They belief that coordination among members of an organization is vital for generating any outcomes they want to achieve (Brewster & Dalzell, 2007, pp. 57).

Service- Their reason of success is behind serving efficiently needs of the society

Quality and Efficiency- They believe in total quality in their overall processes.

Safety- They believe that security of public, business partners and stakeholders is very important

Sustainability- They believe that long term success in being socially responsive towards society and continues commitment required to environmental stewardship

Innovation- They believes changes and some creativity in business processes are essential for growth.

UPS Enterprise Strategy

UPS has its own long term plan which is to ...
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