MANAGEMENT

Risk Management and Quality Management

Risk Management and Quality Management

Risk Management Perspective

Leadership and Governance of a Health Care

The Emergency Medical Service (EMS) leader's role in promoting and developing QI begins with creating and sustaining a personal and an organizational focus on the needs of internal and external customers and consumers. Through their actions, leaders demonstrate a clear commitment to the organizational mission, values, goals and expectations that promote quality emergency medical services and performance excellence. EMS leaders must insure that all organizational and system processes focus on the needs of patients and other stakeholders (Maxwell, 2004).

Culture of the Risk-Management ...