Manage your Organization

Abstract

In the modern day organizations, a concept that is vastly followed is of e-learning. Globally saturated organizations are following the concept to increase their efficiency (McIntosh, 2006). The usage of adoption of e-learning methods in such organizations has brought in fruitful results and has helped in reduction of overall cost. This research paper highlights the benefits that an e-learning environment can bring into ACN Inc. It discusses the benefits that ACN Inc. can derive from incorporating such a system in their organization.

Manage your Organization

Introduction

ACN Inc. is a multilevel marketing company that provides products related to Information Technologies. They have been in the business since 1992 and by 2010 had annual revenues of around U.S$ 550 million. The company kicked off with Robert Stevanovski, Greg Provenzano, J.D. Sullivan and twin brothers Tony and Mike Cupisz, joining hands to start up American Communication Network, Inc. In the recent times, they have experienced rapid growth in their business due to increased efforts in multi level marketing strategy. Rather than going for the conventional approach for selling their products they rely heavily on independent agents, which they refer to as their business partners or Independent Business Owners.

These agents or business owners recruit a team under them and the process carries on. ACN Inc. expanded their business operations in Europe in 1999 and Asia Pacific in 2004.Since then they have been enjoying a multinational status. By the end of year 2010, their number of employees was reported to be 1300 globally and the number is still growing. With the growing number of employees and growing number of customers across the world, the company is facing some difficulties in keeping the level of motivation high. For global customers it becomes a bit more difficult to provide their feedback or to post some complaints. As far as the employees are concerned they do not know from where they chain has started and do not have a direct affiliation with the company. Due to this reason, the overall performance of ACN, Inc. is being affected. The management of the company is trying hard to incorporate a similar value chain network throughout its global organizational structure, but somehow strategies are not paying off. Moreover, to that, customers and employees both have almost similar situations, with no one knowing the companies next step or move. Global employees find it hard to convey the message of the company to the end customers or transfer the knowledge to others who interested in becoming the part of the chain. To counter this problem ACN, Inc. even started its global operations properly by opening an office in Seoul, South Korea. However, if they intend to do the same in other countries as well then it will require healthy investment and process will become too costly for them. Even if they initiate programs related to training and development by physically deploying an official trainer to the required destinations, even then the cost will be unbearable. Rather than that, if they incorporate a culture ...