This is a common human psyche that before endorsing or utilizing any valuable or expensive product or service, the relevant or pertinent information regarding the core and pivotal services, is rather imperative to be attained and acknowledged by the prospective consumers. The core rationale that resides behind, rendering utmost information and details about the specifications of the services, pertains to the fact that it enables the customers to not only finalize their decision, but also the attraction presented, entices them to a significant level, and they tend to assimilate the worth of their money, against the leisure they will be acquiring. This overview of the services and the worth of their money are furnished via an officially published brochure.
However, the most common concern that rather perpetuates extensively, in the corporate arena of our society, is the misrepresentation of information regarding the specifications of the services that are to be provided. In numerous instances, the brochure is endeavored to be made extremely enchanting and catchy, by amplifying and overstating the facets of services, extremely viable payment options and captivating sights (pictures); whereas, when the consumer, in realty witnesses the services and the locations; a broad array of differences in claims and actual provision of facilities, exist. This misrepresentation and false enticement that is deliberately caused by numerous leisure and tourist / holiday servicing companies, is not only an increasing nuisance and menace for the consumers, but is also graded and deemed as deceitful and fraudulent motives. Henceforth, in order to secure the trust and rights of the consumers, over time, the entity of laws, has devised consumers laws, which play a significant role in safeguarding customers, for the misuse of their money and their trust.
Given Brochure And Specifications Of The Company And Services
As mentioned in the introductory section, every holiday, leisure or Tourist Company has an extensive and detailed brochure of their services and facilities, which they proudly render to their consumers, both in printed and in online forms. Somewhat similar is the case with the brochure chosen for this assignment. The brochure undertaken for this assignment is that of Sunlover Holidays, which comes under direct operations of Sunlover Holidays Pty Ltd. Not only does the company come under one of the most renowned names of this fraternity, domain or arena, which is the holiday industry, but is also well renowned in furnishing the most envious facilities and memorable experiences. However, the main focus of this assignment is to understand and fully comprehend the facets and specifications of the brochure that is brought forward by them, in the light of consumer law, for their rights and protection.
Also, to astutely analyze the brochure in the search and seek of any possible misrepresentation or claims that either does not comply with their actual services, or directly confront with the laws of the state. The prime services that opt to determine the main attraction rendered by the brochure include, details regarding the memorable visit to Norfolk Island ...