KNOWLEDGE MANAGEMENT IN EBUSINESS

Critically Evaluate Knowledge Management in E-Business

Critically Evaluate Knowledge Management in E-Business

Introduction

Knowledge Management is the set of initiatives, methods and technologies to collect, identify, analyze, organize , store, and share knowledge among members of organizations, especially the knowledge created by the company itself (eg marketing , research and development ) or acquired from outside (eg intelligence ) to achieve the target. Knowledge management within organizations is something that can not touch but have workers, who are his knowledge, skills and capabilities needed to carry out certain work activities.

The company can create new knowledge by identifying significant relationships between cognitive elements in its possession or between them and the reality which it operates, and this knowledge becomes explicit when it translates into something tangible such as a document. After the acquisition and encoding of knowledge it should be stored, this is the only way to tap into the future knowledge. This requires indexing all the elements previously acquired, encoded and stored. Knowledge can be managed for the purpose of establishing business, shared between operators under certain forms, methods and levels of access, and distributed to third parties (Alavi & Leidner, 2001).

Knowledge Management is the management of corporate knowledge, and today, it is considered the most important competitive factor for a modern organization. In providing a more general definition for KM, it is defined as all the activities and processes in generation / creation, mapping, selection and organization, and dissemination of knowledge. It is aimed at developing skills and competences which able to increase competitiveness through process optimization, shortening time to market and the orientation of structures in a more functional business. For this, you need to create synergies between the capacity of man to innovate, the organization's ability to foster cooperation and capacity technology to process data.

Knowledge Management has the following objectives:

Promote continuous improvement of business processes, in which generate and use knowledge.

Develops outreach strategies for organizational development, acquisition and application of knowledge.

Implemented strategies to knowledge.

Reduce time in the production of new products, and innovates existing products.

Reduces costs associated with the repetition of mistakes.

Discussion

Today society is characterized by constant scientific and technological revolution and the both are experiencing an ongoing shift in social values ??and in the very formation of Knowledge. New forms of trade have caused in the markets increasingly offer technological solutions to information problems in organizations and vice versa, developing knowledge management has led to the creation of a large amount of technology tools in order to withstand the flow of knowledge.

Commonly trade means exchange of goods or services in exchange for a financial reward, by adding the word "electronic" first thing that comes to mind is technology, then, e-commerce is nothing other than that whose trade basic transactions such as orders, payments, and delivery orders are made ??electronically online. Electronic commerce is a new way of doing business that provides an opportunity to companies to reduce costs while improving the quality of the products and / or services offered ...