KNOWLEDGE MANAGEMENT IN AGILE ORGANIZATION

Knowledge Management in Agile Organization

Knowledge Management in Agile Organization

The Challenge

The information and communication technology is changing the way of businesses exists. It has especially played a pivotal role in Agile Organization. However, the agile organization should implement knowledge management in the businesses. The innovation technology and business structure changing through ICT has become significant. The rapid changes in Agile Organization are essential to discuss the trends and growth of these organizations (Hahn, 2000, pp. 302-312). The Knowledge management has facilitated agile organization doing the businesses. The recent knowledge management systems have focused on emergence changes in mechanism of inter-organizational commerce. This makes the organization more agile and connected. The business agility refers to adopt the change immediately, and retaining the competitive advantage of the business (Jennex, 2004, p.32).

Knowledge Management is the key in an organization that leads a positive effect in its business. It helps in creating, exploring, distributing and retaining of knowledge that can create better value to the organization in comparison to its competitors. Knowledge Management practice aims at gathering information from its customers, competitors, distributors and the predictors of successful KM plan. It helps the company to retain its position in the market and therefore stay ahead of its competitors. It not only helps in reducing cost but also promises better and improved services.

Factiva is a joint venture between Dow Jones USA and Reuters UK. It came into existence in May 1999. It was initially called as Dow Jones Reuters Business Interactive and it provides news articles and business information. It earns revenue from the paying subscribers. Because of its best product, best people and best strategy Factiva in 2000 has positioned itself as one of the best leaders in the industry to serve the growing global corporate and best strategy. In 2006, Dow Jones bought Reuters stake in Factiva for about $160 million. Factiva's stated mission is to provide quality and best information so there customers can make the best business decision. Clare Hart the vice president and director of global sales had replaced Timothy M. Andrews as President and CEO of Factiva. Due to the promotion this position makes Hart as one of the most established woman ahead in the industry.

Some products of the company for the consumers include: The Wall Street Journal, the Market Watch, Smart Money, FINS and various other journals for the consumers specific needs as given in (factiva.com, 2010). Some products of the company for the enterprise include: Job Information, private markets information and various other enterprise related Enterprise are provided to the clients as given in (factiva.com, 2010).

Business Objectives

These are the following business objective that the organization aims to achieve. These are the fundamental challenges for the organization and to achieve these and meet the challenges the agile organization must implement Knowledge management system.

Providing Quality Information to its clients

Upon scrutinizing the company's activities, it concentrates on providing high quality information on web for subscribed user which comprises of core business activity (DeLone, 2003, ...