Knowledge Management



Knowledge Management

Section 1

Systems & technology and Knowledge management

It is clear through the diversified research that there is a disagreement in the business practice about the concept of knowledge management and what it is, some scholars and researchers have enforced the use of systems and technology for the implementation of the knowledge management approaches. Knowledge management systems mainly ensure to deal with the current business practices with reference to the performance of organization (Zile & Vinogradova, 2004).

Technology does not include any approach like knowledge management but it facilitates such kind of management, especially in big and diversified organizations. Knowledge management defines the chance to produce extra benefits from the organizations existing investment in the technologies that are computers, networks and databases by integrating these technologies to provide assistance in knowledge management in different ways. System and technologies most important role with respect to knowledge management is providing assistance in broadening the reach and improving the speed of knowledge transfer (Zile & Vinogradova, 2004).

Previous information management systems use the computers as a mean of offering information to provide operational solutions of the systems. Nowadays, there is a requirement for new types of technologies and systems that more focus on inventing knowledge that reacts to the changing environment. By increasing the skills of decision makers, technologies and information systems that assist knowledge management schemes help the companies to achieve its mission and objectives. Systems and technologies that support the flow of information are very important parts in a knowledge management system. Information systems built a virtual surrounding for the knowledge management (Lindvall. et.al, 2002).

Some of the examples of the technologies and system related to knowledge management are: (Lindvall. et.al, 2002).

The infrastructure of Intranet that offers basic idea for communication i.e. email and teleconferencing and also for exchange, storage and obtaining of documents and data.

The workflow management systems that assist a defined structure organizational method and grip the workflows execution.

Content management system and documents that deals with the documents that are electronically handled and other web contents.

Artificial intelligence technologies that provide assistance, for example, user profiling and matching of these profiles, searching and retrieval and text and web mining.

Business tools that assist the technical process which converts fragmented organizational and enhance data into goal related 'knowledge' and need a collaborated data base which is given by a warehouse of data.

Visualization tools that provide assistance to support and organize the relationship among the people, process and knowledge.

Groupware that sustains, for example meetings, time management, dissuasions and new workshops for teams and groups.

Online learning system that provide definite learning content to the workers in a specified way and therefore provide the learning and teaching process : (Lindvall. et.al, 2002). Knowledge management systems withstand to significantly improve the functions through an incorporated mixture of the previously mentioned technological systems from the aspect of knowledge management. A knowledge management framework should be catered as a central database. It can somewhat be considered as a big network of documents and data related to the library of the ...