Interpersonal Communication

Interpersonal Communication

Introduction

The way individuals communicate around different situations is crucial and essential that marks the career progression of individuals in different workplace settings, but not in all situations is this statement true. There are several situations where although people are actively communicating all issues and concerns, but their career ladder seems to be on a halt (partially because of the workload mismanagement). On the other hand, there are individuals who although get their work done, but keep a low profile in terms of communicating with other individuals.

Interpersonal communication is the most important form of communication for humans. From an early start to join it as one of the first relationships we build is affective (caregivers) and although at the beginning of our lives, we do not have a structured language nonverbal communication allows us to establish these first relationships interpersonal, recounting our lives we may find that the most important moments of our existence, from the most important decisions of our life (even some not-so-) rotate around a dialogue, some personal influence.

Interpersonal communication is not only a dimension of human life, but the dimension through which we as humans do. If a person does not maintain relationships, it threatens their quality of life. According to some authors, the principles of interpersonal communication are: People communicate because that communication is necessary for psychological well-being.

Communication is not only a human need but a means to satisfy many. Interpersonal communication skills should not be measured solely by the degree to which community behavior helps to satisfy its individual needs, but also by the degree to provide the other the satisfaction of their own. Interpersonal relationships are hence, a key issue in our lives, functioning not only as a means to achieve objectives, but as an end in it. So it should be clear that the promotion of interpersonal relationships is not an optional task or may be left to chance.

Case Study

Hwa Chong Hospital is a state of the art hospital in Singapore. Hospital is being funded by philanthropist individuals. People from all over the world prefer to come to hospital because the hospital is well known for quality care. Hospital was founded ten years back and in a week, the hospital administration has decided to celebrate its ten years anniversary, inviting renowned people from all over the country for the sake of collecting more funds. There are people of different races and nations working in the hospital.

A dilemma happened in the Hwa Chong hospital, when a Chinese Singaporean doctor asked a trainee Malay nurse to provide him something in medical jargon and she missed his words. Doctor became furious and started shouting on the nurse, calling her a lazy woman pointing out towards her race and made unsavory and even derogatory remarks. The woman was in tears but the other malay people working in the hospital were in rage. They considered doctor's remarks as a direct hit towards their race and they immediately wanted the termination of ...