Innovation



Innovation

The Ritz Carlton credo is reproduced in the Letts book. Would any nonprofit organization you know create such a credo? Why or why not?

The Ritz Carlton Credo is entirely based on the customer experience which they are providing against the services they are providing in order to create customer value. The company is looking for profit therefore has placed more emphasis on the customer, so that next time customer also prefers to stay in Ritz Carlton Hotel and refer other. Non-Profit Organizations will not be using such credos because they have limited funds and they are working mostly for the ...