INFORMATION SYSTEMS

Survey of IS Theory

Student Declaration

I certify that this assignment is my own work, based on my personal study and/or research, and that I have acknowledged all material and sources used in the preparation of this assignment whether they be books, articles, reports, lecture notes, and any other kind of document, electronic or personal communication. I also certify that the assignment has not previously been submitted for assessment in any other course or at any other time in this course, unless by negotiation, and that I have not copied in part or whole or otherwise plagiarised the work of other students and / or persons. I have read the CQU policy on plagiarism and understand its implication. I can produce a hard copy of this assignment within 24 hours if requested.

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Table of Contents

Student Declaration1

Introduction3

Transaction Processing System4

Geographic Information System5

Customer Relationship Management System6

Enterprise Resource Planning System8

Investing in IT9

Role of Web hosting Companiesin IS infrastructure issues11

Business-to-Business and Business-to-Employee e-Commerce12

The Hot High-tech Issue and Technology13

Web.1 and Web.215

Importance of Databases in Business Intelligence16

Information Accuracy, Information Privacy and Information Property16

Advantages and Disadvantages of Outsourcin17

Risk Analysis18

References19

Survey of IS Theory

Introduction

Technology's role cannot be avoided form the development of any business as today's rapidly changing technological advancements have given leverage to businesses as well as made things easier to individuals or consumers. It can be seen that businesses in the present age function in a systematic manner and grow with the aid of advanced technology. Most of the businesses are structured into various departments that manage their functions and activities in a systematic flow. The management in most of the organisations has undergone profound changes by absorbing the various technologies and IS applications such as Just-in-Time, Geographical Information System, Total Quality Management, Supply Chain Management, Customer Relationship Management and Enterprise Resource Planning (Manzoor, 2012).

Now it is high time, that the businesses are shifting their production, operations and supervision procedures to the implications of information technology. There is no doubt about the fact that emergence of new technologies has opened new doors of opportunities and doing business in a radically different way (Manzoor, 2012). This suggests that Information and Communication Technologies (ICT) has proved to be a vital resource to create business value (Kohli & Devaraj, 2004). It would be fair to say that Information Systems has the capability to renovate the nature of products, processes, companies, industries, and even competitive environment of the industry (Porter & Millar, 1985). In fact, Information Systems can be seen as major source to provide strategic tools to any organisation (Buhails, 2004).

Q1. Four examples of Information systems are: Transaction Processing System, Geographic Information System, Customer Relationship Management System and Enterprise Resource Planning System. For each information system:

describe the functions of the system

list the broad areas or fields in which this system is used and briefly explain how the system has improved or changed the way work is done in that area

Transaction Processing System

Transactions are an integral part of any business cycle as it is almost impossible to conduct business without any ...