Improving Patient Wait Times

[Named of Institution]

Improving Patient Wait Times

Introduction

The emergency department or the emergency room, for several individuals, denotes the “front door” to the health care system of the province. Almost sixty percent of admissions in American hospitals are by means of an emergency department. Having a populace of almost 512000, there were about 520000 patient visits in the years 2010-2011 to the thirty three emergency departments of the various hospitals all through the US . Thirteen out of these thirty three emergency departments have the highest number of patient visits every year and are most frequently the sites where patients might experience prolonged wait times. During the same time period, a sum of hundred and eighty physicians and three hundred and forty four staff, counting in the clerks, licensed practical nurses, nurse practitioners, and nurses imparted coverage in larger emergency departments. The provincial government has knowledge regarding the public expectations regarding the more timely access, better information and communication about the wait times in the emergency department, and shorter wait times. A commitment has been made by the government in the year 2011 for addressing to the wait times in the emergency departments of the hospitals all through the country. Identifying the requirement for the enhancements in health care systems, an investment of more than a hundred and forty million has been made by the government over the last eight years for the purpose of improving the wait times all through the region however mote requirements may be done. This approach is developed on that recognition and it advances the commitment for ensuring the Americans take receipt of timely and appropriate access to the services provided in the hospital, specifically in the emergency departments.

Background of the study

The quality of services provided by the health care centers is judged by the students. Despite the fact that analyzing the competence is challenging for patients, every can analyze the services. A study suggests that, in actual, patients define care in the context of service. Waiting time is a crucial component for the acquisition of patient satisfaction. According to another study, waiting times more than fifteen minutes were marked as one of the two factors for ninety four percent of patient dissatisfaction. Through the same study, it has been established that waiting time is counted as one of the five factors which contribute to the difference in patient satisfaction (Beard & Wood, 2010). The students at college level might be less tolerant of waiting. Having grown up in a society of instant information and technology, they demand fast treatment and easy access. Patients have been surveyed during a study after changing their system to cutting down the waiting time and it has been established that the staff is perceived by the patients as more compassionate and kinder, in spite of not having any interventions for influencing these factors. It has also been found out that there has been a significant improvement in the rate of patient satisfaction with the provision of medical ...