Importance of Knowledge and Communication Management

Importance of Knowledge and Communication Management

Importance of Knowledge and Communication Management

Introduction

Good thing is to repent, but best thing yet exposed to it. Danish Proverb Very difficult pass unnoticed in this in the XXI century representing knowledge management, especially when we have a new technology that has changed the dynamics of communications, making it more proactive and tailored to the advancement of Globalization as all matters relating to information technologies that allow to have tools that support knowledge management in enterprises, assisting in the collection, transfer, security and systematic management of information, along with systems designed to help make the best use of that knowledge. The tools and techniques designed to preserve the availability of information held by key individuals and to facilitate decision making and reduce risk. Software is a market and an area of consulting practice, related to disciplines such as competitive intelligence. A particular area of knowledge management is that knowledge cannot be easily encoded in digital form, such as dominant individual's intuition that comes with years of experience and to recognize the different patterns of behavior that someone with less experience cannot recognize (Argote, 2009).

Communication Management in Public Administration

We enter a space that leads us to reflect and wonder about the nature of Government and Public Administration. This means encountering the functions assigned to both institutions and the way they are developed and they should work. To a large extent are these institutions that the company allocated a specific role, subject to those entities that hold and wield power. No doubt space is heavily focused appeal. Posed by the confluence of loaded issues of significance; both in terms of the main subjects (Public Administration) and the object to be addressed: communication and information. (Almeida, 2006)

Every social organization has its own culture that identifies, characterizes, and gives the difference image. It is important to understand, expand and consolidate the culture of a company as it integrates the behaviors toward common goals, provides guidance on activities, development of standards and policies to establish guidelines, in short, culture directs the overall operation structure indicating the overall priorities and preferences that guide the actions of the organization. In that sense, it is critical to address the study of an indispensable means to raise awareness, expand and consolidate the culture of each company. This means that it is organizational communication. This type of communication is of more importance when operating in a context of organizational change, product of an acquisition, where it comes into play a number of elements to be considered in addition to the cultural shock could be presented. Commercial banks in Venezuela is an example of the role that organizational communication should play, taking into account changes in cultures that have arisen in the last decade, the product of a series of mergers and acquisitions. An example is the acquisition of Consolidated Bank and Banco del Orinoco by the Corp Group consists of mixed capital, mostly Chilean. Another example is the Bank of Venezuela; company subject to this investigation, which ...