IKM ASSIGNMENT

[Name of Instructor]

TABEL OF CONTENTS

INTRODUCTION2

DISCUSSION2

Growth approach and information needs john Lewis2

Strategic information System at John Lewis4

Partnership with White rose5

E-business planning5

Knowledge Management in John Lewis6

John Lewis CRM6

CONCLUSION8

Information and Knowledge Management

Introduction

John Lewis is the chain store that operate in Great Britain, is introduced in 1864. The company is owned by its partners and around 69000 people have been working under it as a work force with has a turn over more than six billion pounds (www.johnlewis.com). There are around 26 department store of John Lewis has been working and sales through all around the united kingdom and the engaged in several manufacturing concerns as well as farm. Aims of john Lewis have to combine a convenience store with the supermarket that expertise and specialist shops and services. This is also offering for price commitment that ensure the customer getting good values of more and shopping with John Lewis.

Discussion

Growth approach and information needs john Lewis

John Lewis has a business corporate and comprises the Partnership, and they are currently twenty ninety fully fledged department store in the United Kingdom and they have sick sampler john Lewis home shops as well. They have been stripping down the range of products they offer. The first intermediaries sized that shop is set for launching the during years and heralds investment significantly expansion of store for the New Year that comes.

It is determining as to focusing the business advisory that is determining about the usage of technology and according to the desire objective in the relevant field (Rogerson & Fidler, 1994, p. 15). There are the numbers of consulting firms that are willing to provide the information technology according to the tier system they settled. Services from the professional firms have been the comprehensive workforce of paid workers and increase the rates of bills. There are firms who have been engaged to sourcing the employees in the lower possible cost and the contracting there in a thin line that managing the usage of strategies from these firms. They have overlapping in two different fields so the need of higher level of technology from these firms has regularly provided the higher level of satisfaction.

They have made their plan to involve the opening store outside the United kingdom that require a strong and full fledge information needs to step down the first time in Dublin. The expansion for its outline and operating international also shows the bigger picture of the company future with the intension of growth their aims have in their minds. In year 2011 the partnership of john Lewis has approached towards the France and Ireland, their services are to setting the extension growth towards the European nation, Singapore, United States, Cana and Australia (Rogerson & Fidler, 1994, p. 15). The increase of the sales through online for both home and overseas customers they derived the generation of information needs has begun. They have shrewd organization that aims for establishing a physical presence and in such locations that where the data has indicated for demand ...