HUMAN RESOURCE MANAGEMENT

Case Study - The Royal Mail Group Limited



Case Study - The Royal Mail Group Limited

Task 1: Short Summary

Differences between Personnel Management and Human Resource Management

Personal management deals with the workforce of the organization while the human resource management deals with the work management activities of the workforce of the organization. This means that the personal management of the organization deals with the organizational laws and also with the payroll activities while the human resource management with the work ability of the workforce and provides necessary trainings for their success (Datta et. al, 2005, 135-145).

According to the case study of the Royal mail group, the human resource management hire the staff, provides them necessary training according to the changing needs and technologies, control the turnover of the organization etc. The Royal mail group limited employs the 150,000 employees and controls the employees turn over in the past 10 years. While personal management provides the assistance for the better future work. Through the help of the personnel management of the Royal mail group, the organization increases its financial turnover to 9.5 billion pound (Datta et. al, 2005, 135-145).

Function of Human Resource Management

The core and the most important functions of the human resource management of the organization are recruitment of employees, selection of employees, orientation of the employees, development of employees, performance evaluation of employees and to provide the career path management activities to the employees of the organization. According to the Royal mail group, the human resource management of the organization employs the 150,000 workforce and provides them training according to the highly competitive environment and its latest technologies. These trainings are base on the social media and replacing of the traditional postal delivery services to the modern delivery services. Because of the human resource management of the organization, the employee turnover is less than any other organization. In the fiscal year 2012, the human resource management made the survey of employee engagement from the 150,000 colleagues in all around U.K. The result constituted that almost two thirds of the colleagues were satisfied with the services of the organization (Armstrong, 2003, Pp. nd).

Roles and responsibilities of Line Manager

The most important roles and responsibilities of the line managers in human resource management are increasing employee engagement, providing performance appraisal, providing disciplining to employees and providing pay according to the performance of the employees. According to the Royal mail group, the line manager of the human resource management increase the employee performance through providing the salary appraisal, bonus appraisal and the reward appraisal. The line manager of the organization also provide the pay, salary and the wages on time and for this purpose, the line manager made the salary voucher on the certain date provided by the organization (Larsen and Brewster, 2003, 228-244).

Impact of Legal Framework on Human Resource Management

Legal and legislation deals with the body of laws that is use to develop the long term relationship between the employer and the employees. In the legislation issues and laws, the discrimination, legal ...