HR SERVICE AGREEMENT

HR Service Agreement

Introduction

The company chosen in the submission is 'Qantas Airways'. Qantas Airways limited is an Airline based in Australia. It was originally named 'QANTAS'. The main hub of the airline is at Sydney Airport. It is Australia's oldest and largest airline. The head quarters of Qantas are located in suburb in Botany Bay city. Qantas has 65% market share. Moreover, it carries around 19% of the international and domestic passengers in Australia. This paper discusses the HR service agreement for Qantas Airways.

Discussion

Implementation plan

In the service Agreement below, Article 3 refers to the actions to be taken and article 5 represents the activities to support the actions.

Below is the Service Agreement for HR Services:

Service Agreement

Service Agreement Contents

Background information of required service3

Article 1: HR requirements for the service4

Article 2: Consultation and engagement with key stakeholders5

Article 3: Agreed service specifications5

Article 4: Agreed roles and responsibilities of relevant HR professionals6

Article 5: Timelines of the agreement - start date, milestones, end date9

Article 6: Appropriate training support9

Article 7: Quality assurance measures9

Article 8: Ethical service delivery10

Background information of required service

It is desired by the company that a third party should perform the certain employee services functions and human resources operations. The third party is expected to be highly experienced related to the field of HR and should prove its success in the operations and, performance of the functions of human resources to other comparative organizations. Qantas Airways believes that it is possible to achieve efficiencies in economic and advantages relative to operations if it decides to outsource these operations instead of execute these activities themselves. The Human Resource services provider provides various services which Qantas Airways Needs. The HR services provider is selected so that services are provided only to Qantas Airways and during the time agreed upon by in the Agreement. Moreover the some services are exclusively provided to Qantas Airways. It's also related to the terms of agreement.

The agreement defined in the documents of terms and conditions under which the company agrees to purchase the provider agrees to provide such services. This topic attempts to explain the background information on the agreement and does not intend to alter the meaning of the terms in the contract.

Article 1: HR requirements for the service

The HR service is required to team up with the managers and the staff to give advices and provide support in the areas of benefits and pays, Employment issues, change programs and the administration of contacts and recruitment. The involvement of team is also required in to strive to continually improve the Human Resource plans and in the continual improvement of the required HR practices.

The agreement objective is to specifically describe the key services provided, the quality standards agreed upon and the delivery of the product to customers. The agreement is positioned to deliver the services provided to ensure safety and comfortable experience to the passengers and security of the packages. Secondly, the aim is to attain the provision of our services and a mechanism for resolving any problems ...