HOOSIER BURGER CASE STUDY

Hoosier Burger Case: Part 3

Hoosier Burger Case: Part 3

Customer Satisfaction Questionnaire

Question 1

Do you believe that Hoosier Burger has lived up to its promise of providing high-quality standard of food?

Yes

No

Maybe

Question 2

What is the thing(s) that you like best about Hoosier Burger?

1. ____________

2. ____________

3. ____________

4. ____________

5. ____________

Question 3

What do you think are the main strengths of Hoosier Burger?

Question 4

In your opinion, what are the main weaknesses of Hoosier Burger? According to you, which areas particularly need improvement?

Question 5

Do you think that the food items offered by Hoosier Burger are reasonably priced according to the prices of major competitors?

Waiters Questionnaire

Question 1

What is your onion about the remuneration and compensation package offered to you at Hoosier Burger? Do you think that it is reasonable when compared with the industry average?

Question 2

Do you think that there is a greater degree of job security working at Hoosier Burger? How do you see this job security when compared with those offered by major competitors?

Question 3

Do you believe that there are ample opportunities for growth and sustainability at Hoosier Burger? How do you see these opportunities for growth when compared with those of major competitors?

Question 4

What reasons would motivate you to resign from Hoosier Burger and join another major competitor? Be specific.

Question 5

What reasons would motivate you to refuse offers made by other competitors and retain a position at Hoosier Burger?

Cook Questionnaire

Question 1

What is your onion about the remuneration and compensation package offered to you at Hoosier Burger? Do you think that it is reasonable when compared with the industry average?

Question 2

Do you think that there is a greater degree of job security working at Hoosier Burger? How do you see this job security when compared with those offered by major competitors?

Question 3

Do you believe that there are ample opportunities for growth and sustainability at Hoosier ...