HEALTHCARE COMMUNICATION

Effective Patient Centred Approaches to Communication

Effective Patient Centred Approaches to Communication

Introduction

Effective communication consists of a set of messages to project the feeling of one person to another person. Effective patient cantered approaches to communication require understanding the mechanism which initiates the communication activity to achieve its objectives achieved without resorting to enforcement action.

Communication theories define the process of sending and receiving information both at relational and content level. Patients are now far more active players in their treatment decisions. They are more likely to express their needs and opinions to healthcare providers (Darley, 2002, 114). The increased role of the patient has resulted in a more balanced relationship between doctor and patient. It is important for Doctors to carry out an effective communication with their patients, so they can better understand the problems of the patient and solve the issue.

Effective Communication Approaches

Leaders of health care organization understand the cultural beliefs and values of patients. Patients belong to different sets of the group, and they have different expectation, so it is important for Doctors to treat them accordingly with immense care.

Taking patient-centred approach to health care communication will help the leaders and the staff of the organization to serve patients effectively. This approach will help the organization find appropriate ways to meet the needs of the patients. The centred approach of communication involves various methods that can help organizations to meet problems of the patient. The Doctos and organization staff must use interpersonal skills to deal with patient problems. It involves the Doctor/Nurse communication with the patient. They can introduce themselves to the customers, ask them different questions and problems they are facing. They must also act in a Physiotherapist's manner. It is very important for the organization's staff to give a personal touch to the patient. They must provide ...