HEALTH & SOCIAL CARE

Communication in Health and Social Care Organisation

Communication in Health and Social Care Organisation

Essay Section 1 (LO 1)

1.1

To have exceptional and viable communication in the social and health care organisations, it is exceptionally huge as to make an in number connection around the staff and administration clients. In this appreciation, the staffs of the health care requires to advance a great and strong communication capacities for improving an improved and healthy association with the patients and in addition the administration clients.

It is huge to accomplish familiarity and mindfulness, as a health care staff, to apply the methods and techniques for adequate proficient communication for the formation of an enhanced communication air. There are a few sorts of the capacities and aptitudes of communication like the verbal and non-verbal. What's more, there are likewise different approaches and routines through which an in number and successful relationship of communication around the suppliers of administration and the administration clients could be made.

1.2

Case Scenario

Source: (YouTube, 2013)

The video is regarding a routine operation performed on a female patient in 2005. This operation led to the death of the patient. The E.N.T. department informed the family that during anaesthesia administration she went into a shock and never recovered. Intensive care team were consulted before the family decided to take her off life support devices. Soon after, in thirteen days time, the patient- Elaine, died.

The process of anesthetization became complicated because the masks used in the procedure could not fit the patient in the mouth, due to irregular muscles in the jaw of the patient- Elaine. These problems led her to turn blue in a small time span. All these unfortunate events took place in a gap of 6 to 8 minutes. During this period Elaine's heart rate was constantly declining. The experience span of the hospital was all qualified.

1.3

Communication Theories

In the point of view of the social and health care organisations, there are differing sorts of administration clients. Being a care supplier, it is important for us to use the distinctive communication strategies through unpredictable aptitudes, experience and learning. It is important for us to make utilization of the profitable discoveries exhibited by different communication scholars for adequately starting a methodology of adequate communication. There are distinctive sorts of intricacies in the connection of communication speculations and in this way they must be tended to by consolidating them in their accurate connections.

To depict the part of positivism as respects the sympathetic concern for upgrading the communication prepare, numerous communication researchers made utilization of the speculations. A standout amongst the most critical looks into in the communication setting has been the different scrutinizes exhibited by Abraham Maslow. The speculations of Abraham Maslow, for example social, psychoanalytical, humanistic, behaviourist and cognitive are talked about beneath:

The humanistic theory is pertinent to circumstances that are portrayed by a high level of inclusion of individuals as respects the parts of self regard, self completion, honour, respect and other similarly ...