ConnectiCare was established with the mission of creating a health plan that will improve the health care of the members. The company preserved its mission and still serving more than 240,000 people in Connecticut and Western Massachusetts. It is one of the fastest growing HMOs that provide health care benefits and coverage to individual, families and children. The company was ranked number five among the top America's Best Health Plans. The ranking was based on member satisfaction, accreditation by the National Committee for Quality Assurance and best clinical services.
ConnectiCare provides health insurance products involving individual insurance and health savings accounts. The company offer new products by meeting changing demands of government, business and customers. It has been an industry leader in health management programs and disease management. These programs are especially organized for people who have diabetes, heart disease, asthma and pregnancy (http://www.ehealthinsurance.com, 2012).
Thesis Statement
Health care insurance companies must maintain the security of its members' confidential information by implementing effective information security system.
Discussion
Member services
The company provides health insurance services on the basis of full insurance and self funded including: HMO, Preferred Provider Organizations (PPO), Health Reimbursement Accounts (HRA), Individual Health Plans (Solo), Health Savings Accounts (HSA), Dental Plans, Medicare Advantage and Point of Service (POS) (http://www.ehealthinsurance.com, 2012).
New/current/upcoming technology
ConnectiCare's Farmington campus include high technology service center that provides heal5th and disease management programs. The company maintains all the records of the members online and currently, there are 500 employees managing technology department. Other than that, the company achieved e-Healthcare Leadership Award for best overall internet site.
Accreditation and/or certification
ConnectiCare achieved highest scores on member-satisfaction and beat the competition in Connecticut. It has also maintained effective HMO plans with lowest number of complaints. National Committee for Quality Assurance (NCQA) accredited ConnectiCare for providing ...