HEALTH AND SOCIAL CARE

Health and Social Care



Health and Social Care

Introduction

From its inception to our days, and everywhere where the market is a dominating force, Western type social policy has been torn by basic conflict. This paper outlines the impact of UK health care and social policy reforms on the quality of healthcare provision. Originally, the health care system catered for those in state employment. In addition, key industries had health services of their own Primary care were not provided by family doctors as in the NHS.

Quality in Health and Social Care

The Quality Standards for Health and Social Care are part of a broader framework to raise the quality of health and social care services provided to the community throughout UK. The 5 key quality themes are:

Corporate Leadership and Accountability of Organisations

Safe and Effective Care

Accessible, Flexible and Responsive Services

Promoting, Protecting and Improving Health and Social Well-being and

Effective Communication and Information

Quality Assurance of a Career Organisation

Quality assurance programs in health care industries are usually overseen by the organization's medical director, and are run out of a dedicated department. These programs are designed to analyze health care requirements, determine ways of ensuring that protocols are followed throughout the organization, have a system in place to audit the protocols for compliance and institute performance improvement plans when standards are not met. Quality assurance programs use a quantitative approach to gathering and generating statistics used to determine areas of progress and deficiency. (Department, 2005, 71)

Many departments rely on quality assurance programs to keep things in check, identify areas for improvement and work with other staff to make sure that regulations are clearly interpreted and followed. Quality assurance programs begin by creating policy and procedure manuals that exhibit all the clinical and business processes in the company. From there, the program develops monitoring or ...